Privacy Policy
Last updated: December 19, 2024
At Loadout Lounge, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Username
- Profile information you choose to provide (bio, avatar, social links)
Payment Information
Payment processing is handled securely by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe may collect and store payment information in accordance with their privacy policy.
Usage Data
We automatically collect certain information when you use the platform:
- Pages visited and features used
- Device type and browser information
- IP address and general location
- Date and time of access
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Loadout Lounge platform
- Process transactions and send related information
- Send you updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns to improve our services
- Detect, prevent, and address technical issues or fraud
- Enforce our Terms of Service and policies
3. Data Sharing
We do not sell your personal information. We only share data with:
- Stripe: Our payment processor, to facilitate transactions
- Service Providers: Third parties that help us operate the platform (hosting, analytics) under strict confidentiality agreements
- Legal Requirements: When required by law or to protect our rights and safety
4. Cookies and Analytics
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Understand how you use the platform
- Improve our services
We use basic analytics to understand platform usage. This data is aggregated and does not personally identify you.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications
- Export your data in a portable format
To exercise these rights, please contact us at info@loadoutlounge.com
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
8. Children's Privacy
Loadout Lounge is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: info@loadoutlounge.com